Palliative Care / End of Life Care: 

Just as every person has the right to live the life of their choosing in dignity, so we believe that everyone also have the right to end their journey in a dignified manner. 
Our small team can help many people with terminal illnesses to die at home the way they feel most comfortable,in many cases with their familiar surroundings and their loved ones with them. 
 
We work closely with palliative care nurses and other care teams to support your loved one. Our carers can help your loved one to plan and manage their final weeks,days and hours of life, managing pain and discomfort. 
 
Our small teams are trained and supported to understand and cope with unique challenges and pressures of this type of care, providing sensitive support which promotes your loved ones dignity. 

Care of the Dying Person  Duties and Responsibilities of Health and Care Staff  RECOGNISE  The possibility that a person may die within the next few days or hours is recognised and communicated clearly, decisions made and actions taken in accordance with the person's needs and wishes and these are regularly reviewed and decisions revised accordingly. Always consider reversible causes, e.g infection, dehydration, hypercalcaemia, etc.  COMMUNICATE  Sensitive communication takes place between staff and the dying person, and those identified as important to them.  INVOLVE  The dying person, and those identified as important to them, are involved in decisions about treatment and care to the extent that the dying person wants.  SUPPORT  The needs of the families and others identified as important to the dying person are actively explored, respected and met as far as possible.  PLAN & DO  An individual plan of care , which includes food and drink, symptom control and psychological, social and spiritual support, is agreed, co-ordinated and delivered with compassion. 

We can provide personal care, offer a sitting service,companionship, over night care. 
 
We know that this part of your loved ones journey can be a frightening time for you and your family member but we will always provide the highest quality of care possible to them and support you with their journey. 
 
We understand and value the priorities for the care of the dying person.(published June 2014 by the leadership alliance for the care of dying people) 

Useful Contact Numbers  Rowcroft Hospice 

01803 210800 - 24 hour advice line. Ask for the senior nurse or doctor on-call including weekends and bank holiday's. 
 
Rowcroft Community Specialist Palliative Care Team ( Covering Torbay and South Devon) 
01803 210811 - Monday to Friday, 9.00 am - 5.00 pm 
01803 210812 - Out of hours, including weekends and bank holidays, 9.00 am - 5.00 pm 
01803 210800 - Out of hours, including weekends and bank holidays, 24 hour advice line. 
 
Rowcroft Hospice at Home Team 
Service available 24 hours for patients living in the community. 
01803 217620 - Available 24 hours 
 
Devon Doctors (out of hours treatment for patients with palliative care needs).  
0845 5049113 
 
Torbay Hospital 
01803 614567 - Monday to Friday, 9.00 am - 5.00 pm 
 
Marie Curie Support Line's 
If you have any concerns or questions about living with cancer, Marie Curie can provide you with emotional and practical help. 
0808 808 4000 
For emotional support and practical information about terminal illness, including for family and friends. 
0800 090 2309 
Whatever your care requirements contact Phoenix Care (SW) Limited 
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